Privacy

Last Updated: 07/04/2025

At Star Kids Tuition, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data for users of our website and services. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

• Personal Data:
  • Names, email addresses, phone numbers, and postal addresses (for parents/guardians and students).
  • Student age, grade level, and academic history (to tailor learning programs).
  • Payment information (e.g., credit card details processed securely via third-party gateways like Stripe or PayPal).
• Usage Data:
  • IP addresses, browser type, device information, and website interaction data (via cookies and analytics tools).
  • Session recordings or heatmaps (to improve website functionality).

2. How We Collect Information

• Directly From You:
  • Enrollment forms, account registration, payment processing, and communications (e.g., emails, phone calls).
• Automatically:
  • Cookies, log files, and tracking technologies (see our Cookies Policy).
• From Third Parties:
  • Schools, referral partners, or payment processors (with your consent).

3. How We Use Your Information

We use your data to:

• Deliver and personalize tuition services.
• Process payments and communicate about schedules, updates, or promotions.
• Improve our website, services, and user experience.
• Comply with legal obligations (e.g., tax reporting).
• Send marketing materials (only with explicit consent; opt-out available).

4. Legal Basis for Processing

• Consent: For marketing communications and cookies.
• Contractual Necessity: To fulfill tuition services.
• Legitimate Interests: Website analytics and service improvements.

5. Sharing Your Information

We may share data with:

• Service Providers: Payment processors, IT support, and analytics platforms (under strict confidentiality agreements).
• Legal Authorities: If required by law (e.g., court orders, fraud prevention).
• Educational Partners: Schools or exam boards (with parental consent).

We do not sell or rent your personal data.

6. International Data Transfers

Data may be transferred to third-party services hosted outside your country. We ensure safeguards (e.g., GDPR-compliant agreements) are in place for cross-border transfers.

7. Data Security

We implement industry-standard measures:

• Encryption (SSL/TLS) for data transmission.
• Secure storage systems with restricted access.
• Regular security audits.

8. Data Retention

We retain data only as long as necessary:

• Active Accounts: Until you request deletion.
• Financial Records: As required by law (typically 7 years).
• Inactive Accounts: Deleted after [12] months of inactivity.

9. Your Rights

You have the right to:

• Access, correct, or delete your data.
• Withdraw consent (e.g., unsubscribe from emails).
• Object to processing or request data portability.
• Restrict processing of your child’s data (see Section 10).

To exercise these rights, contact us at [info@starkidstuition.com]. We respond within 30 days.

10. Children’s Privacy

• Under 13: We require verifiable parental consent to collect data. Parents may review, edit, or delete their child’s information.
• 13–18: Students may provide consent independently, depending on regional laws.

11. Third-Party Links

Our website may link to external sites (e.g., educational resources). We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website, and material updates will be communicated via email.

13. Contact Us

For questions, requests, or concerns:

• Email: [info@starkidstuition.com]
• Postal Address: Star Kids Tuition, 116 Ealing Road,
  Wembley, HA0 4TH,
  United Kingdom.